Shipping Policy

Thank you for choosing GulabiThreads! We are dedicated to ensuring a smooth and enjoyable shopping experience for our customers. Please review our shipping and delivery policy below:

1. Shipping Methods and Rates: We offer the following shipping options:

• Standard Shipping: Orders are typically delivered within 7-10 business days. A flat rate fee will be applied.
• Express Shipping: Orders are prioritized for faster delivery, usually arriving within 3-7 business days. Additional charges apply.
• International Shipping: We ship globally to most countries. Delivery times vary by destination. International shipping rates are calculated at checkout.

2. Order Processing Time: Orders are processed and shipped within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.

3. Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Use this number to track the status of your package on our website or the carrier’s website.

4. Delivery:

• Domestic Orders: Deliveries within the United States are fulfilled by our trusted shipping partners. Please ensure someone is available to receive the package at the provided shipping address.
• International Orders: International deliveries are subject to customs clearance procedures, which may cause delays beyond our control. Customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs department.

5. Shipping Restrictions: We do not ship to PO boxes or APO/FPO addresses. Additionally, we reserve the right to restrict shipping to certain locations due to carrier limitations or legal restrictions.

6. Order Changes and Cancellations: Once an order has been placed, changes or cancellations may not be possible due to our quick processing times. Please review your order carefully before submitting.

7. Shipping Delays: While we strive to deliver your orders within the estimated timeframe, unforeseen circumstances such as weather delays, natural disasters, or carrier issues may cause delays. We appreciate your patience and understanding during such occurrences.

8. Lost or Stolen Packages: If your package is lost or stolen during transit, please contact our customer service team immediately. We will work with the carrier to initiate an investigation and resolve the issue promptly.

9. Returns and Exchanges: Please refer to our Returns and Exchanges Policy for information on returning or exchanging items purchased from GulabiThreads.

If you have any questions or concerns regarding our shipping and delivery policy, please don’t hesitate to contact our customer service team. Thank you for shopping with GulabiThreads!